All Gifts
FAQ
Questions
Are Dennis Did It products safe and reliable for everyday use?
We design and manufacture for Australian homes, then prove it through independent testing and responsible supply. Safety is not a feature, it is the foundation.
Every Dennis Did It lamp is independently tested to the IEC 60598 safety standard, certified by an accredited Australian certifier, and registered in the national Electrical Equipment Safety System.
How fast is delivery and what does shipping cost?
We ship quickly from our Melbourne warehouse, with same-day dispatch on orders placed before 10 AM and next-day dispatch on orders placed after.
Most customers in Melbourne and Sydney metro receive their order within 1–2 business days. Regular shipping is $10 Australia-wide, free over $100. Express $25.
What if my purchase doesn't feel right for my space?
You can return it within 30 days of delivery using our easy, automated returns process. If your order arrives damaged or faulty, we'll replace it at no cost and cover the return shipping. For change of mind returns, a small restocking fee and return shipping apply.
Do Dennis Did It products come with a warranty?
Yes. Every Dennis Did It product is backed by a 12-month warranty covering manufacturing faults and workmanship. Our local team will assess and resolve it quickly — repair, replacement, or refund.
Are Dennis Did It products good for gifting?
Yes. Our pieces arrive beautifully packaged and are ideal for housewarmings, birthdays, and weddings. Fast dispatch, clear returns, and local support make gifting easy.
