Contact

Your tracking details will be available shortly after your order is dispatched. We dispatch orders placed before 10 AM the same day and orders placed after 10 AM the next day. During sales and holiday periods, processing times may increase by up to 24 hours. You will receive a shipping confirmation email with tracking details as soon as your order leaves our facility.

Please allow 24-48 hours for your tracking information to update. Be assured, your order is on its way. If your expected delivery window has passed (highly unlikely with over 95% of orders arriving on or before the estimated date), feel free to contact us for an update.

For estimated shipping times and shipping related information, check out our industry leading Shipping Policy.

For returns and exchanges, or missing items, please use the Returns Portal to submit a ticket. This is the quickest way to complete the process and reach your desired resolution. See our policies for further details.

If you've got a query, a comment, or a cheeky joke to share, drop us a line at info@dennisdidit.com or fill out the form below. We promise to get back to you as soon as we can. Our response and resolution times are industry-leading, with most customer support tickets resolved within 24-48 hours.

We aim to respond the same or next day within Australian business hours. Our efficient processes ensure that most issues are resolved promptly, keeping our customers happy and satisfied.

Available on our website for quick assistance.